Valid until February 24, 2025

Publisher: Jnrpuff, SAS with capital of €10,000 – RCS Rennes 987 654 321 – VAT FR70987654321
Head office: 70 Rue Hoche, 90841 Rennes Brittany
Contact : legal@jnrpuff.fr


Article 1 – Scope of application

These T&Cs apply to all sales on www.jnrpuff.frBy placing an order, the customer accepts these conditions without reservation.


Article 2 – Products

• Precise description (non-contractual photos)
• Stock availability (reported in real time)
• Price in euros including VAT (all EU taxes included)


Article 3 – Order

Steps:

  1. Product selection > Basket
  2. Validation of coordinates
  3. Secure payment (mandatory consideration – Article 1128 Civil Code)

Confirmation:

  • Immediate sending of a summary email
  • Contract formed upon acceptance of payment

Article 4 – Price & Payment

• Accepted methods: Bank cards (CB/Visa/Mastercard), PayPal
• No hidden costs (Article L112-1 Consumer Code)
• Discount: Automatic application to the basket if valid promo code

Delivery costs:

Kind Cost Free
Relay 6,90€ From 50€ of purchase
Residence 9,90€  

Article 5 – Delivery

In accordance with our delivery conditions :
• Delivery times: 24-72 hours excluding weekends/holidays (UPS)
• Delay >30 days: Termination possible (Article L216-2 Consumer Code)
• Risk transferred to the customer upon delivery of the package


Article 6 – Right of Withdrawal

14 days to return without justification (Article L221-18):

  • Prior notification by email to returns@jnrpuff.fr
  • Returned products in their original state
  • Refund within 14 days of receipt

Exceptions: Custom products/sub-receivables


Article 7 – Legal Guarantees

Compliance (2 years – Article L217-4)
Hidden defects (24 months – Articles 1641 to 1649 of the Civil Code)

Procedure :

  1. Report by email with proof (photos/invoice)
  2. Free return label sent if anomaly confirmed
  3. Replacement/refund within 7 working days

Article 8 – Personal Data

Processing in accordance with our Privacy Policy. Right of access/rectification via privacy@jnrpuff.fr.


Article 9 – Disputes

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you shall be governed by and constructed in accordance with the laws of HongKong

https://jnrpuff.fr/cgv_archive/


Article 10 – Miscellaneous

• Partial nullity ≠ total nullity (Article 1170 Civil Code)
• French version prevails
• General Terms and Conditions archived on https://www.jnrpuff.fr/cgv_archive


Compliance verified with:

  • Directive 2011/83/EU (consumer rights)
  • Hamon Law 2014 (mediation)
  • Decree No. 2023-1303 (pre-contractual information)