Last updated: February 24, 2025
At Jnrpuff, we guarantee transparent delivery according to French standards.
🔑 Special Offer
✅ FREE delivery to a collection point for any purchase from 50€
🚚 Delivery Options
1. Germany
Price: €7.00 per order
Time limit :
-
Ships the next business day after processing
-
Delivery within 2 to 3 days by DHL (excluding weekends and public holidays)
2. Austria, France, Italy, Spain, Netherlands, Poland
Price: €13.50 per order
Time limit :
-
Ships the next business day after processing
-
Delivery within 5 to 7 days by DHL (excluding weekends and public holidays)
3. Belgium, Luxembourg, Denmark, Czech Republic, Hungary, Slovakia, Slovenia
Price: €14.50 per order
Time limit :
-
Ships the next business day after processing
-
Delivery within 5 to 7 days by DHL (excluding weekends and public holidays)
4. Portugal, Greece, Romania, Bulgaria, Croatia, Cyprus, Estonia, Ireland, Latvia, Lithuania, Malta
Price: €15.50 per order
Time limit :
-
Ships the next business day after processing
-
Delivery within 5 to 7 days by DHL (excluding weekends and public holidays)
5. Sweden, Finland
Price: €19.00 per order
Time limit :
-
Ships the next business day after processing
-
Delivery within 5 to 7 days by DHL (excluding weekends and public holidays)
⏱ Order Processing
Shipping times:
✅ Monday to Friday (excluding public holidays)
🕒 Before 2 p.m. : Treatment the same day
🕠 After 2 p.m. : Treatment the day after
Specific cases:
Order period | Date of processing |
---|---|
Friday after 12 noon | Monday (or Tuesday if Monday is a public holiday) |
Saturday/Sunday | Monday |
Public holidays | Next business day |
Concrete examples:
- Order Thursday 11am ➔ Shipped today
- Order Tuesday 8 p.m. ➔ Shipped Wednesday
- Order Sunday ➔ Shipped Monday
📦 Tracking & Returns
• Confirmation email with tracking number sent upon shipment
• Actual time: 24-48 hours after processing (excluding weekends/holidays)
• Delivery problem? Contact logistics@jnrpuff.fr within 14 days
⚠️ Legal Notices
In accordance with Article L216-2 of the Consumer Code:
• Delivery guaranteed within 30 days max (except in cases of force majeure)
• Right of termination in the event of unjustified delay